Can I return my item?

For all purchases made at Cortina Watch Online, we will provide a return and exchange within 7 days of receipt of delivery, provided merchandise has not been worn, altered, damaged or special-ordered. All claims, returns, battery replacement, or warranty service must be accompanied by your invoice, original watch box and warranty materials. Shipping costs will not be refunded. Please refer to our Return and Exchange Policy under Terms & Conditions Clause 10.

How does customer know if the payment went through?

An automated “Order Completed” or “Order Unsuccessful” message will be shown on screen after the order is submitted. An order will be shown as completed only when the payment went through at the point of order submission. All payments will be verified by third party payment processors and banks. Orders will be placed on hold if your payment is eventually declined and customer will be notified with an email for the unsuccessful transaction. Customer may try to submit the order again, try an alternate payment mode or contact his/her issuing bank if problem persists.

Can I purchase an extended warranty?

We do not provide/sell extended warranty. All new watches purchased at CortinaWatch.online come with the standard international manufacturer's warranty.

Cortina Watch

Cookies Policy

Cortina Watch uses HTTP cookies (“Cookies”) on the Website to improve your online experience.

Cookies allow to record data (information) from the use of the Website. The information are collected and stored on user’s own computer by the user’s web browser. The information collected can be used to personalise the online experience when using the Website, for example the Website will remember stateful information (item added to your wishlist) or record the browsing activity (logging in).

By using and accessing the Service provided by the Website, Cortina Watch places a number of cookies file in your web browser.

We use cookies for the following purposes:

To enable functions of the service
To provide analytics
To improve your online experience by remembering your preferences
To enable an improved advertisements delivery including behavioral advertising.

In addition to our own cookies, we may also use third-party cookies to report usage of statistics of the Service, deliver advertisements on and through the Service or other purposes as previously-mentioned above.

Technical cookies are necessary for the Website to work properly, thus they cannot be deactivated.