Frequently Asked Questions - Cortina Watch

CUSTOMER CARE

Payments

Orders

Taxes and Duties

Shipping & Deliveries


Self-collection option is available as one of the shipping methods. Customers will be able to collect the item at the boutique of their choice 2 days after their purchase, from 11am to 7pm.

We ship to Singapore and Malaysia for all brands, and to Thailand for Bell & Ross and Ebel.

Once your order is completed successfully and delivery details are confirmed, your item will be processed within 1 day. You will receive your order in 2-4 business days depending on your location. Delivery time is subject to the courier's timing.

There will be no shipping charges incurred by customers. However customers are to take note of the possible import tax and duty charges for shipment to their countries. Please refer to the FAQ under Taxes and Duties.

Return & Exchange

Warranty & Servicing

Promotions

Cortina Watch Service Centers